Privacy Policy

1. Introduction

Tapli™ ("Tapli," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, mobile applications, NFC products, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account, request an invite, or use our Services, you may provide us with:

• Name, email address, and contact information
• Profile information including bio, links, photos, and social media handles
• Business information such as business name, address, and category
• Payment information processed securely through Stripe
• Content you upload to your profile, QR pages, digital menus, or other pages
• Communications you send to us including support requests

2.2 Information Collected Automatically

When you access or use our Services, we may automatically collect:

• Device information including browser type, operating system, and device identifiers
• IP address and approximate geographic location
• Usage data such as pages visited, features used, links clicked, and interaction timestamps
• NFC tap and QR scan analytics including scan counts, device types, and referral sources
• Cookies and similar tracking technologies as described in our Cookie Policy

2.3 Information from Third Parties

We may receive information from third-party services you connect to your Tapli account, such as social media platforms, analytics providers, and payment processors. This information is governed by the respective third party's privacy policy.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account and profile pages
• Process transactions and send related information through Stripe
• Provide analytics on your smart links, QR pages, NFC taps, and profile views
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Detect, prevent, and address technical issues, fraud, and abuse
• Comply with legal obligations and enforce our terms of service
• Develop new features, products, and services

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party companies that perform services on our behalf, such as payment processing (Stripe), hosting, analytics, and customer support
• Public Profile Data: Information you include in your public profile, smart links, QR pages, and digital menus is visible to anyone who views or scans your pages
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: When you explicitly authorize us to share your information with specific third parties

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Services, remember your preferences, understand usage patterns, and improve your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, regular security assessments, access controls, and secure development practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request your data in a structured, commonly used, machine-readable format
• Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails
• Cookie Preferences: Manage your cookie preferences through your browser settings

To exercise any of these rights, please contact us at privacy@tapli.io.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. When your information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at privacy@tapli.io.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy regardless of where it is processed.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tapli.io